Cotter
  • 🚀Getting Started
  • Features & Concepts
    • 💬Sign In with Email/Phone Number
    • 🔐Sign In with Device
      • How it works
    • 🧬Sign In with WebAuthn
  • 📌Quickstart Guides
    • All Guides & Tutorials
    • HTML – Sign in with Email/Phone
    • React – Sign in with Email/Phone
    • React – WebAuthn
    • ▲ Next.js
    • Angular
    • Webflow
    • Bubble.io
    • Python SDK for a CLI
    • React Native – Sign in with Device
    • iOS – Sign in with Device
    • Flutter – Sign in with Device
  • 📘SDK Reference
    • Web
      • Sign In with Email/Phone Number
        • Customize the Form
        • Checking the email or phone before sending a verification code
        • Sending Code or Link via WhatsApp
        • Styling
        • Older SDK
          • Customize the Form
      • Sign in with Social Login
        • Getting Access Tokens from Social Login Providers
        • Github Instructions
        • Google Instructions
      • Sign In with WebAuthn
        • Register WebAuthn for a logged-in user
      • Sign In with Device
        • Steps for Pop Up Authentication Prompt
        • Advanced Customization for Login Form
        • Advanced Customization for Pop Up Authentication Prompt
      • Getting Access Token and Logged-In User Info
      • Sending Successful Form Submission
      • FAQ & Troubleshooting
    • React Native
      • Installation
      • Sign In with Device
        • Add Email/Phone Verification
        • Authenticate from a Non-Trusted Device
        • Add a new Trusted Device
        • Remove Trusted Device
      • Sign In with Email/Phone Number
      • Getting Stored OAuth Tokens and User Information
      • FAQ
      • Older SDK Versions
        • Sign in with Email/Phone
        • Sending Code via WhatsApp
        • Sign In with Device
          • Authenticate from a Non-Trusted Device
          • Add a new Trusted Device
          • Customization
    • Flutter
      • Sign In with Device
        • Add Email/Phone Verification
        • Authenticate from a Non-Trusted Device
      • Sign in with Email/Phone Number
      • Getting the Logged-in User
      • Getting OAuth Tokens
      • Signing a User Out
    • iOS
      • Sign In with Email/Phone Number
      • Sign In with Device
        • Authenticate from a Non-Trusted Device
        • Push Notification
        • Check if Trusted Device is Enrolled
        • Add a New Trusted Device
        • Remove Trusted Device
      • Older Versions
        • Biometric/Pin
    • Android
      • Sign In with Device
        • Authenticate from a Non-Trusted Device
        • Check if Trusted Device is Enrolled
        • Add a new Trusted Device
        • Remove Trusted Device
        • Customization
      • Sign In with Email/Phone Number
      • Biometric/Pin
        • Advanced Methods
        • Customization
        • Setting Strings
        • Styling
      • Older SDK Version
        • Sign In with Device
          • Authenticate from a Non-Trusted Device
    • Python (for CLI)
    • API for Other Mobile Apps or CLI
      • Verify Email/Phone Number
        • Handling URL Scheme
    • Backend: Handling Response
  • 🛡️ Protecting Your Account
    • Only Allow Your Website/App to Use Your API Key
    • Rate Limit
    • Enable reCAPTCHA to Protect Against Automated Abuse
  • 🗝️ Getting Access Token
    • Cotter's OAuth 2.0 Tokens Specification
    • Getting the Tokens
      • Get Tokens during Authentication
      • Using the Refresh Token
    • Storing and Removing Tokens
    • Renewing Expired Tokens
    • Verifying JWT Tokens
    • Requesting Custom Fields on your JWT Token
    • Older API
      • Using HTTP Requests
      • Getting the Tokens
        • During Authentication
          • During Email/Phone Verification
        • During enrolling Trusted Devices
  • 🔌API Reference
    • User API
      • User Object
    • OAuth Tokens API
      • Verify JWT Token using API (serverless)
      • Requesting Custom Claims on your Access Token
      • Older API
    • OAuth Tokens from Social Login
    • Event Object
    • Reset PIN API
  • Older API
    • Validating Cotter's Identity Token
    • Validating Cotter's Event Response
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On this page
  • Rate Limit for SMS and WhatsApp messages
  • Understanding the Rate Limit rules
  • Example
  1. 🛡️ Protecting Your Account

Rate Limit

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Last updated 5 years ago

Rate Limit for SMS and WhatsApp messages

We set a default rate limit for requests that requires a message to be sent via SMS or WhatsApp. The default limitation can be seen in the image below, and can be updated in the Dashboard under .

Understanding the Rate Limit rules

The above rate limit rule means that within the last 5 minutes:

  • there can be at most 10 requests with the same IP address as the current request

  • there can be at most 5 requests with the same phone number as the current request

  • there can be at most 5 requests with the same Session ID as the current request

The Session ID is set in the user's localStorage in their browser. If the user clears their localStorage or go to a different browser, the Session ID will be different.

Example

Identifier Max: 5 requests - Let's say you have made a request with phone number +12345678910 5 times within the last 5 minutes. The sixth time you make a request with phone number +12345678910 within that 5 minutes, it will be blocked. However, once 5 minutes has passed since your first request, you can make a request with phone number +12345678910again.

Session ID Max: 5 requests - If you make 3 requests with phone number +11111111111 and 2 requests with phone number +3333333333, and then make a request with phone number +55555555555within 5 minutes, all in the same browser, then the last request will be blocked. This is because your Session ID is the same for all 6 requests.

Rules
Default Rate Limit Values in the Dashboard